Consumers

Q. Will I have different payment dates for various services on my consolidated bill?
A. No, you will have a single payment date for all services, which will be presented to you in a single bill. Our bill presentment software runs on inbuilt logic that prioritizes payment distribution, based on the service providers' requirement.
Q. What are the methods of payment?
A. You can use any online method of payment including Apple pay and Google pay, provided the service provider accepts these modes of payment.
Q. How do Smart Invoice Pro’s analytics improve customer experience?
A. Our advanced analytics helps customers understand their usage patterns and pick a plan that is most suited to them. This, coupled with personalized advertisements, drives customers to make the right choice, hence enhancing their experience.
Q. Can I get a consolidated bill if I have different service providers?
A. No, that is not possible as different service providers have different protocols. However, you can get a consolidated bill for any number of services from a single provider.

Enterprises

Q. Is it easy to implement Smart Invoice Pro on an existing software?
A. Yes, we are microservice enabled, which makes implementation quick and hassle-free.
Q. How much faster is Smart Invoice Pro in processing bills when compared to other bill presentment software in the industry.
A. Smart Invoice Pro is at least 75% faster than other bill presentment software in the market.
Q. How will Smart Invoice Pro improve customer engagement?
A. Smart Invoice Pro is designed to give customers the experience of an engaging platform, instead of a boring invoice. The features listed below ensure that your customers’ journey is simple and delightful:
  • Single consolidated bill for multiple billing systems
  • Comprehensive invoice breakup
  • Bill Shock Prevention to avoid customer irritation
  • Display best fit plans based on customers' preferences
  • Omni channel experience – highly responsive to any computing device
  • Discount Expiry Notification
  • Flexible Payments including Apple Pay and Google Pay
  • Enhanced analytics to understand patterns and minimize expenses on successive billing cycle
  • 75% faster invoice generation to significantly reduce outstanding payments
  • Embedded logic to hold back irregular bills for further clarification
  • Multichannel reminders for payment dues
  • In-built payment distribution logic
  • Advertising space for personalized marketing
Q. How will customers receive payment notifications?
A. With multi-channel payment notifications your customers are sure to take note of their payment due date. We intimate your customers through SMS and Email.
Q. How does the payment distribution logic work?
A. Based on the service providers’ priorities, our inbuilt logic distributes payments in the order of preference. This can be changed at any time with a simple request from the service provider.
Q. What if I do not wish to upsell or cross-sell any of my products in the advertising space provided?
A. You can always lease the space to third party vendors who wish to advertise. Remember, the hit rate is close to cent percent as almost everyone views their invoice. It is a great way to monetize and add to your income.
Q. What innovative methods of bill presentment are offered by Smart Invoice Pro?
A. We can present your invoice through FB messenger, WhatsApp and Telegram, apart from from the regular mode of email delivery. This will ensure that your customers do not miss out on paying their bills on time, which in turn will reduce your total outstanding payments.
Q. How do analytics improve business operations?
A. With advanced analytics, businesses can ascertain where they incur most expenses and compare it to the returns drawn from these activities to improve ROI.
Q. Is this bill presentment software cloud ready?
A. Yes, we are cloud ready. Our software can be implemented on a shared virtual hardware, which will reduce the cost of implementation by 40%.
Q. Does Smart Invoice Pro provide live invoice generation tracking?
A. Yes, we realize the need for live tracking to stay on top of budgeting and execution. Therefore, we provide live tracking as a feature to enable better enterprise management.
Q. Does Smart Invoice Pro support voice integration?
A. Yes, it is designed to ease customers’ lives by allowing them to access bills through voice integration devices such as Amazon’s Alexa, Google home and IBM's Watson.
Q. Is Smart Invoice Pro future ready?
A. Yes, we are ready for the future with cloud and IoT readiness to support our claim. When you purchase Smart Invoice Pro all upgradations will be hassle free at a very nominal cost.